Frequently asked questions

Earwax is a natural waxy substance produced inside the ear canal. It's a mixture of oils, fats, dead skin cells, sweat and secretions made by glands in the skin of the outer ear canal.

The common signs are reduced hearing, a feeling of fullness or blockage, earache or discomfort, tinnitus (ringing, buzzing or humming), itchiness inside the ear, mild dizziness, and - less commonly - a reflex cough.

There isn't one single 'best' method for everyone. The safest, most effective method depends on your ear, the type of wax and your medical history. Following examination a fully qualified practitioner will recommend the right approach for you.

Yes - when performed by a trained practitioner using sterile equipment. We carry out a full otoscopic check before any treatment to make sure the chosen method is appropriate.

Typically 20–30 minutes, including examination, treatment of both ears and aftercare advice.

For Irrigation we recommend olive oil drops twice a day for 3–5 days. For Microsuction it's helpful but not essential - we'll advise when you book.

We arrive with everything needed - portable otoscope, Irrigation system, suction unit and sterile single-use tips. We just need a chair with good lighting.

Free cancellation up to 24 hours before your appointment. Late cancellations or no-shows may incur a £25 fee.

Yes - leave an honest Google review, then claim a unique 10% off code that expires after 90 days (one per email). Paste the code in your booking notes and we'll apply the discount on the day.

We cover most of Kent and South-East London. The fastest way to check is the postcode tool on the Areas page; if you're slightly outside, give us a ring.

Card, contactless, cash or bank transfer - all on the day. No deposit needed when you book.

Yes - We treat all patients from 6 years old and above. Any children must come with parental consent and have their guardian present.